State Farm has no customer service. I had their insurance for 57 years. They cancelled me when I had repairs totaling less than $14,000. I had paid premiums in access of $250,000. No one called me and you cannot get a hold of a manager to discuss anything as they won't give you any phone numbers.
I had State Farm for all of my insurance for over 57 years. I had a few claims on my boat totaling less than $14,000 and they dropped me. In those years I paid over $200,000 in premiums. No loyalty with this company.