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It's not bad luck it was bad management. Kodak was not an innovator, only a responder. (Company direction was one of the factors that led G. Eastman to commit suicide) And to debunk a popular American Myth....Kodak DID NOT INVENT MODERN PHOTOGRAPHY. Like it or not it was the French. Joseph Niepce...not Eastman or Kod...more
The customer is NOT ALWAYS RIGHT. I work in "combat retail" and have most of my working life. I can tell you that more often than not it is the customer who draws first blood. I get personally attacked every day by customers with unrealistic and absurd expectations: all I am trying to do is help. And the Liars, Cheats...more
9/28/2011
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